Accessibility Statement

Our Commitment

Heart 2 Heart Senior Services is committed to ensuring digital accessibility for people of all abilities. We believe every client, family member, and visitor deserves an equitable, dignified experience — online and in person. We are continuously working to improve the accessibility of our website and services.

Standards We Follow

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). We also aim to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation.

Ongoing Efforts

Accessibility is an ongoing journey. We regularly review our website content, structure, and design to identify and address barriers. Staff receive training on accessible customer service, and we welcome feedback that helps us do better.

Feedback

If you experience any difficulty accessing our website or services, or if you have suggestions for improvement, please contact us. We will do our best to respond promptly and provide the information you need in an accessible format.

Email: h2hservicesinc@gmail.com